Discover Digital Enabler Project

The primary aim of the proposed project was digital inclusion and access to digital services/information for grass root South Asian communities.

The design and delivery of the project had a cultural–sensitive and person centred approach. The vision of the project was to facilitate digital inclusion and changed behaviour among people to get used to online health and health care services and information.

Increased accessibility to digital health and health care was facilitated through one to one support, upskilling and capacity building.

We sought to develop a digital inclusion learning programme to be delivered in groups for people to learn to access online health and care services and information that will help them to manage their health and health care.

To facilitate inclusion, we provided a learning programme in group settings to upskill participants’ digital skills.

One to one support was also offered to build capacity and confidence for people to access online services.

The inclusion programme included upskilling and educational sessions; what technology people can use and the services available online, and how they can make a choice of whether they use digital services or face to face.

Those participants who had already acquired basic skills were supported to make progression through enhanced skills.

The learning programme was mainly flexible to suit participants’ ability and convenience.

The support and learning was person-centred and choice-based according to the needs of each participant – the online services and care facilities they would seek to use that are relevant to their health needs.

The project was closely linked to the five principles of digital health; person-centred, inclusion, accessibility, data control and digital health where best suited, and used as a choice.